Trade Orders
Trade Accounts
Furniture for Trade & Commercial Projects
Where Saints Go works with interior designers, hospitality businesses, property developers and other trade customers, supplying furniture for a wide range of residential and commercial projects.
Many of our products are robust designs already used successfully in restaurants, bars, offices and other commercial settings, and a number of our products items carry Crib 5 fire-safety certification - one of the most requested standards for hospitality and commercial upholstery. Where a product holds this or other fire-safety certification, it's clearly stated on the individual product page.
It's worth being clear on the difference between a product that's suitable for a commercial setting and one that's been formally tested and certified as contract furniture - meaning it has passed additional structural, strength and durability testing designed to withstand heavy, continuous commercial use (beyond fire safety alone). Unless a product page says otherwise, our furniture has not undergone this specific contract-grade testing.
This doesn't mean a product isn't a good fit for your project - many of our designs perform very well in commercial environments. It simply means we want you to have the full picture when specifying furniture for a particular use, frequency, and setting.
Specifying for a hotel, restaurant, office, or other commercial space? Get in touch before you order - we'll talk through the project with you and share any testing, certification, or durability information we have for the products you're considering.
How to Open a Trade Account
To apply for a Where Saints Go Trade Account, please complete our online Trade Account application form.
Applications are subject to approval, and we reserve the right to decline or withdraw trade account status where we are unable to verify the applicant's business details.
Trade Discount
Approved Trade Account customers receive 15% off our full retail prices, excluding sale and already reduced items.
Once logged into your approved Trade Account, the applicable discount will automatically be applied at checkout. No additional discount code is required.
Storage for Delayed Projects
We understand that trade and commercial projects can sometimes be delayed once furniture has been ordered. If this happens, we're happy to store your items on your behalf.
We offer free storage for up to 2 weeks from the point your order is ready for delivery. If you need storage beyond this, please contact us directly to discuss extended storage and the applicable charges - these will depend on the size and volume of the items being stored.
To arrange storage, please get in touch with our trade team as early as possible so we can plan accordingly.
Warranty & Commercial Use
Our warranty covers manufacturing defects. It does not cover normal wear and tear, accidental damage, misuse, inappropriate use, or deterioration resulting from the environment or intensity of use.
Commercial settings naturally involve heavier and more frequent use than a typical home environment. Unless a product is specifically described as contract-grade, or a separate commercial warranty is stated on the product page, we're not able to guarantee its durability under commercial-level use.
This doesn't affect any rights or remedies which cannot lawfully be excluded.
Purchasing for Clients
If you're buying on behalf of a client, you're responsible for making sure the product suits its intended use and setting, and for passing on any relevant product information, limitations, or terms to your client.
Specifying furniture for hospitality or another commercial environment? Check the individual product page for testing and certification details or contact our trade team which is headed by Sally-Anne on support@wheresaintsgo.co.uk - we're always happy to help you find the right product for the project.
